How to Become A Community Support Worker

The online CHC43315 Certificate IV in Mental Health course from Open Colleges in association with Integrated Care & Management Training Pty Ltd (RTO: 90197), teaches you the essential skills needed to work in mental health services.

Ideal for those already working in the sector or individuals looking to enter the field for the first time, this online course provides students with the skills to understand mental health diagnoses, establish communication with clients to support recovery, reflect cultural awareness in work practice, and provide effective intervention for individuals at risk of self-harm or suicide.

Students will also develop the competencies to support clients with a dual diagnosis and liaise with other support services to address co-existing issues. Successful completion of this certificate will enable you to apply evidence-based theory to the development of community rehabilitation programs and work to create a greater awareness of the importance of promoting positive mental health practices.

Practical work placement

This certificate includes a mandatory work placement of at least 120 hours, in order to acquire essential practical skills. You will be required to source your own placement with an organisation involved in the delivery of mental health services.

The Certificate IV will be issued by from Open Colleges in association with Integrated Care & Management Training Pty Ltd.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

For all support workers and care staff, or those aspiring to become one, this course will equip you with specialised knowledge in dealing with alcohol and other drug-related problems. Study the online CHC43215 Certificate IV in Alcohol and Other Drugs offered by Open Colleges in association with Integrated Care & Management Training Pty Ltd (RTO: 90197), and gain the transferable skills to work across a range of community services settings, including the mental health and youth work sectors.

Learn how to provide case management services, withdrawing and intervention activities and deal with mental health issues. With a focus on outreach work and community work, this course will teach you the skills to deal with clients facing drug-related health issues who are attempting to get their lives back on track.

Gain practical skills

This certificate includes a mandatory work placement of at least 120 hours, in order to acquire essential practical skills. You will be required to source your own placement with an organisation involved in the delivery of alcohol and other drug-related community services. 

The Certificate IV will be issued by Integrated Care & Management Training Pty Ltd.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

Gain the skills to make a positive impact in the lives of clients in aged care, health, and the community services sectors with the CHC43415 Certificate IV in Leisure and Health offered by Open Colleges in association with Integrated Care & Management Training Pty Ltd (RTO: 90197).

This nationally recognised qualification will teach you how to plan, implement and monitor individual and group activities for a diverse range of people. You’ll learn to support independence and wellbeing, relationships with carers and families, as well as community participation and social inclusion. You’ll learn by working for a fictitious care facility where you’ll be introduced to a range of fictitious colleagues and be faced with a variety of situations you may encounter in a real-life workplace.

Gain practical skills

To successfully complete this course and gain hands-on experience you must complete a minimum of 120 hours of work placement, within a suitable workplace. Suitable workplaces include residential aged care facilities, respite care facilities, day care centres, home care environments, community support settings, rehabilitation services and refuges.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrollment with Open Colleges.

Please note – this course is available to Western Australian residents only.

If you possess great empathy skills and are passionate about your community and well-being of others, then this nationally recognised Certificate III in Community Services (CHC32015) qualification from Industry Skills Training could be the right step for you.

This qualification is designed for entry level community service workers and will equip you with all the necessary skills and knowledge required to commence a rewarding career based on supporting individuals through the provision of person-centred community services. Through this course you will learn essential skills such as how to respond to client needs and provide individualised support, how to work and communicate in health and community services, how to recognise and respond to crisis situations and how to facilitate the interests and rights of clients.

Aside from fully enabling you to work in entry-level community service jobs, this course is also a great gateway for further education that would allow you to work in more specialised services such as disability care or aged care.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

If you are a compassionate and empathetic person, and enjoy helping others in the community overcome various obstacles to live their best lives, then this CHC43215 Certificate IV in Alcohol and Other Drugs qualification from Hader Institute of Education could provide you with a path to a rewarding career.

This course is focused on giving you the required skills and knowledge to support and assist recovery of people affected by drug and alcohol dependency issues. By teaching you essential skills such as how to asses needs and provide interventions for people with alcohol and other drugs issues, develop and review individual alcohol and other drugs treatment plans, work with people with mental health issues, use communication to build relationships and recognise and respond to crisis situations, this qualification will ensure that you become an effective drugs and alcohol community support worker.

Theoretical component of the course is conducted online, with 120 hours of work placement experience to be completed in one of our rehabilitation centres, and in only 12 months of study you will be qualified for one of many entry-level individual and community support positions.

If you are a community minded person who is looking to commence a rewarding career based on helping others overcome obstacles caused by alcohol and drug addiction, then this CHC53215 Diploma of Alcohol and Other Drugs qualification from Hader Institute of Education could be ideal for you.

This course is designed to give you all the contemporary skills and knowledge to confidently engage in community support and counseling roles aimed at supporting people in overcoming problems arising from drug and alcohol abuse. You will gain crucial skills such as how to assess needs of clients with alcohol and other drugs issues, how to develop and review individual alcohol and other drugs treatment plans, how to establish and manage client relationships and work with diverse people and how to work effectively in trauma informed care.

Our online blended delivery model is based on three online classroom sessions per week as well as 22 hours per week of structured self-paced study, as well as monthly one-on-one tutoring session, that will see you graduate in as little as 12 months.

If you are a type of person who enjoys helping others live their best lives and are looking to commence a gratifying career, then this CHC43315 Certificate IV in Mental Health qualification from Hader Institute of Education could be just the course you’re looking for. The course is designed for people looking for entry-level work based on helping people in communities or workplaces overcome various mental health issues such as ones connected to drug and alcohol consumption.

You will learn all the crucial skills to become a confident and successful mental health support worker, such as how to provide recovery oriented mental health services, how to recognise and respond to crisis situations, how to use communication to build relationships and how to provide services to people with co-existing mental health and alcohol and other drugs issues.

Aside from 48 weeks of theory-based online learning, during the course you will also be required to complete 80 hours of practical work placement which will ensure that on completion of the course you are ready to hit the ground running in your first work role.

The demand for community services specialists is on the rise in Australia and the number of required community services workers is set to increase threefold over the next decade, so if you have an aptitude for helping other now is the perfect time to become a qualified community services worker with this CHC42021 Certificate IV in Community Services qualification from Hader Institute of Education.

This course is designed for people wishing to build a career based on helping others live their best lives and focuses on enabling you to provide support, advocacy or interventions to individual clients, groups or communities across a range of services. The course will give you essential skills and knowledge such as how to facilitate the interests and rights of clients, how to work with people experiencing or at risk of homelessness, how to recognise and respond appropriately to domestic and family violence and how to provide loss and grief support.

This 100% online course consists of three hours per week of online classroom sessions, 15 hours per week of structured self-paced study and seven one-on-one online skills development and practice sessions and will see you ready to commence your first role in community services within 12 months.

This is one of the only course of its kind available nationally so enquire now and begin your journey to a rewarding and fulfilling career.

If you are looking to turn your desire to build better communities by helping others into a rewarding career, then this CHC52021 Diploma of Community Services qualification from Hader Institute of Education could be a great qualification for you. The Australian Government is putting more resources into the community services sector and the number of professionals required to work in this field is expected to increase threefold over the next decade, so now is the perfect time to become a qualified community services professional.

This course is designed to give you all the necessary knowledge in fields such as community services, case management and social housing, and on completion you will be able to undertake a variety of community support based roles. You will learn essential skills such as how to analyse impact of sociological factors on clients in community work and services, how to establish and confirm the counselling relationship, how to facilitate the counselling relationship and process and how to provide case management supervision.

This 100% online course consists of three hours per week of online classroom sessions, 22 hours per week of structured self-paced study and seven one-on-one online skills development and practice sessions and will see you ready to commence your first role in community services within 12 months. All learners will be required to complete a total of 100 hours of practical work placement as part of their studies. You’ll be placed in an organisation relevant to your field of study.

If you’re the type of person who is driven by a strong sense of compassion and want to turn your love for helping people in need into a rewarding and stable career, then this CHC33015 Certificate III in Individual Support (Ageing) qualification from Insight Training could be exactly what you’re looking for.

Australia has an ageing population and demand for qualified Aged Care professionals is on the rise, so this is a perfect time to enter this growing industry. This qualification will ensure that you have all the necessary skills and confidence to perform to your best in this important and in-demand sector. You will gain crucial skills such as how to communicate and work in health or community services, how to facilitate the empowerment of older people, how to deliver care services using a palliative approach and how to provide support to people living with dementia, and by the end of the course you will be fully equipped and qualified to take on a range of individual and community support roles in the Aged Care sector and beyond.

This course also entails a 120 hour practical work component at an approved service facility which will both serve to test your skills in a real-life work environment and give you practical experience within the industry. Insight Training will be able to assist students with finding appropriate placement if required.

You have a choice of studying this course in-classroom at one of our campuses (in Morley, Joondalup or Rockingham) or do blended study. Please note that both options still involve the practical work experience component.

This CHC33015 Certificate III in Individual Support (Ageing) is available in Perth and regional WA. It is government-funded through the Jobs and Skills WA program, which applies to eligible WA residents, and is also covered by the WA Government and Commonwealth’s “Free in ’23 – extended into ’24” program, where students who qualify can enrol in eligible courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

• On Campus / Classroom – you will need to attend daytime classes at one of Insight Training’s campuses at Morley, Rockingham or Joondalup in order to complete this course. This study mode is government funded.

After achieving this qualification, students may undertake the CHC43015 Certificate IV in Ageing Support.

Please Note: This course is NOT available to people on a 500 or 600 visa.

This CHC43015 Certificate IV in Ageing Support qualification from Phillips Institute is ideal for individuals seeking a career change, or those looking to upgrade their aged care, health, or community services background and experience.

The Certificate IV in Aged Care is quickly becoming a requirement for all Personal Care Assistants (PCAs) as more employers seek qualified workers to provide services to the elderly with complex needs. This qualification allows you to provide basic nursing care and other daily living activities to individuals with complex needs. Additionally, you will gain the necessary skills to train and support other workers and residents to promote independence and community participation. You will also learn delegation and supervision techniques for other workers, such as Certificate III workers, and care planning and documentation to improve the quality of care provided to the elderly.

The course can be delivered via a combination of classroom workshops, Zoom classes, blended online learning, and lab skill days to deliver essential theory, skills, and knowledge. There are also practical training opportunities for you to develop your skills on the job, including placement in an aged care facility under supervision for a specified period of time. If you are already an active participant or currently employed in the residential aged care industry, your expertise will be recognised and you may be provided with the appropriate accreditation.

This course is covered by the Victorian Government’s Skills First funding program and eligible students can have 100% of their tuition fees covered. Please enquire now to see if you qualify for this government funding.

If you possess a genuine passion for facilitating positive transformations in individuals’ lives, enhancing their self-sufficiency and overall well-being, then this CHC42021 Certificate IV in Community Services qualification from GROW Training Group could be just the qualification you’re after.

Professionals in the field of Community Services offer invaluable support, advocacy, and interventions to clients, whether on an individual basis, within group settings, or within broader community contexts, encompassing a diverse spectrum of services. This program equips you with the skills necessary to assume diverse roles within the community sector, enabling you to make a meaningful impact on the well-being of others. This qualification is a prerequisite for community service professionals engaged in the design and delivery of person-centered services to both individuals and groups. As a member of the Community Service workforce, your primary goal is to provide effective care to the community as a whole, as well as its individual constituents, with the ultimate aim of fostering positive life changes.

It also involves a mandatory 40 hours of supervised work placement designed to give you the industry real world experience.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

If you posses a sense of compassion and are looking to start developing a career caring for people with disabilities, then this CHCSS00081 Induction to Disability skill-set course from Open Colleges could be an ideal starting point for you.

This course is ideal for people looking to start studying for their disability certificate qualifications who do not meet entry criteria, or for people already working in the industry who wish to up-skill without having to tackle a certificate-level qualification. You will learn essential industry skills such as how to facilitate the empowerment of people with a disability, how to communicate and work in health or community services, how to provide individualised support and how to follow safe work practices for direct client care. By the end of the course you will have all the knowledge required to take on entry-level roles in the disability sector, or to gain access to the CHC33015 Certificate III in Individual Support (Disability) qualification which will allow you to pursue more senior roles.

This course is delivered 100% online.

PLEASE NOTE – Open Colleges is a privately-run RTO, not government-run like a TAFE, so they cannot offer government funding. Please check eligibility requirements before beginning an enrolment with Open Colleges.

If you are a good communicator who posses a sense of compassion and loves helping people in need, then maybe a career in community services and individual support could be right for you? If you can see yourself working as an aged care worker, personal carer, support worker or a community carer, then this CHC33021 Certificate III in Individual Support qualification from Gateway Training Academy could be ideal for you.

Day and evening classes are available for this course. Evening classes are held only at select campuses. Gateway Training Academy has campuses in Perth, Fremantle, and Mandurah.

Please note – this course is available to Western Australian residents only.

If you are considering a career in social services, or are already working in a community support setting and wish to move into more senior positions, then this CHC42021 Certificate IV in Community Services qualification from Industry Skills Training could be just what you’re looking for.

This nationally recognised qualification provides you with the necessary skills to facilitate person-centered services for both individuals and groups. You will learn community services essentials such as how to recognise and respond appropriately to domestic and family violence, how to work in an alcohol and other drugs context, how to facilitate individual service planning and delivery and how to work with people with mental health issues, amongst others. On successful completion of this program, you will be equipped to operate independently within prescribed frameworks or even oversee the work of others. The curriculum is designed to ready you for a spectrum of roles within community service and case management settings.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Work Readiness programs and a government funding discount is available for eligible students to enable fee-free training. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

The Youth Work Short Course offered by the Hader Institute of Education is an ideal starting point for individuals looking to enter the youth work sector or enhance their professional skills. This course provides foundational knowledge and practical skills through a comprehensive curriculum that includes eight units from the nationally recognised CHC40421 Certificate IV in Youth Work. Participants will learn to support and engage with young people in various community settings, promote cultural safety, and advocate for the rights of youth, all while developing effective communication and relationship-building skills.

Designed for aspiring youth workers and those seeking professional development, this 12-week course is delivered in a blended online format, allowing for flexibility in learning. Students will benefit from interactive teaching sessions, real-world case studies, and ongoing support from experienced instructors. Upon successful completion, participants will receive a statement of attainment, which can facilitate pathways into further education, such as the CHC40421 Certificate IV or CHC50421 Diploma in Youth Work. Enquire to learn more.