Customer Service Officer Sample Cover Letter

This free sample cover letter for a customer service officer has an accompanying customer service officer sample resume to help you put together a winning job application.

[date]

Lionel Miller
HR Manager
Karp Pharmaceuticals
100 Green Street
Terrace Hill SA 5666

Dear Mr Miller

Re: Customer Service Officer position, Ref: 555JA

Please accept this letter as an application for the position of Customer Service Officer at Karp Pharmaceuticals as advertised on Seek.com.au.

Currently, I am working as a Customer Service Assistant at Hoola Hoop Cosmetics. In this role I have gained extensive experience meeting and greeting clients and responding efficiently and effectively to any customer enquiries.

I have excellent communication skills and enjoy working in an interactive environment like customer service. I am patient but firm with difficult customers and have great experience resolving customer disputes. With fours years experience in the customer service industry, I have developed a warm, approachable and professional manner.

As a customer service assistant, I have had experience using database management systems, in particular Epicor database system and SAP database system.

I have also had extensive experience using Microsoft Office, including Excel and PowerPoint. These skills were finetuned through the Microsoft Office course I undertook in 2006.

I am a hardworking and enthusiastic employee and would love the opportunity to advance my career with your company. My resume is attached and I look forward to being able to discuss the position with you further.

Kind Regards

[sign here]


Marion Desiree