Career FAQs markets a range of courses from leading Australian tertiary education providers, and receives a commission from them for each prospective student.

RESOURCES

ABOUT US

LEGAL

Certificate IV in Information Technology (Systems Administration Support)

ICT40120

Location

Online

Study Mode

Online

Outcomes

Help Desk Assistant, Help Desk Officer, ICT Support Officer

View All

Qualification

Certificate IV

Awarded By

Lumify Learn

Duration

15 months

Start Date

Enquire now for upcoming start dates

Payment Option

Payment plan, Upfront payment

This course meets the Nationally Recognised Training standards. It is listed on the Australian government's National Register for Vocational Education and Training (VET). Studying this course leads to a qualification that's recognised throughout Australia, and lets employers know that you have the right skills for the job.

How Much Will It Cost?

Payment plan

Flexible payment plans are available for this course, making it easier to invest in your future. Enquire now to find out more!

Course Rundown

The Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from Lumify Learn provides a solid base of knowledge and highly regarded skills to equip you for a range of ICT roles. With technology at the heart of every modern organisation, broad technical skills that keep hardware, software and networks up and running are more important than ever. And they are in demand.

You will become proficient in supporting clients to resolve ICT problems, gaining skills including critical thinking, project support, systems administration support, maintenance, fault finding and troubleshooting. This course has been enhanced with new units including cybersecurity requirements and an introduction to programming, which is emerging as critical skills for Information and Communications Technology (ICT) professionals.

Lumify Learn is delivering this course on behalf of, and in partnership with the Registered Training Organisation, Everthought College of Construction, RTO Number 51681.

Eligibility

There are no formal prerequisite study requirements for this course.

FAQS

What You’ll Learn

In this information technology course, the subjects you may study include:

ICTICT426 – Identify and evaluate emerging technologies and practices
ICTICT443 – Work collaboratively in the ICT industry
ICTPRG302 – Apply introductory programming techniques
ICTNWK422 – Install and manage servers
ICTNWK420 – Install and configure virtual machines
ICTSAS442 – Provide first-level remote help desk support
CTSAS432 – Identify and resolve client ICT problems
ICTSAS446 – Fault find and troubleshoot ICT equipment, hardware and software problems
BSBCRT404 – Apply advanced critical thinking to work processes
ICTICT451 – Comply with IP, ethics and privacy policies in ICT environments
ICTICT445 – Connect and configure devices and hardware components
ICTNWK427 – Configure desktop environments
ICTSAS441 – Support ICT system software
ICTSAS443 – Support operating system users and troubleshoot applications
ICTSAS436 – Evaluate ICT system status
ICTSAS438 – Implement maintenance procedures
ICTICT440 – Develop service level agreements
BSBXCS404 – Contribute to cybersecurity risk management
ICTICT424 – Address cybersecurity requirements
ICTPMG411 – Support small scale ICT projects

Why study with Lumify Learn

Want to make your mark in the Information, Communications & Technology (ICT) industry? Looking for a qualification that’ll get you workplace ready? Need to build to right future-focus skills? Study with confidence when you study an ICT course with Lumify Learn.

With innovative online courses in web development, information technology and more, Lumify Learn offers you industry-recognised training that’ll give you the confidence and skills to pursue your dream job in this thriving industry.

Lumify Learn is part of the Lumify Group, Australia’s largest provider of corporate IT and process training. As partners of many world-class companies including Microsoft, Google and CISCO, your training will be up-to-date with the latest processes, technology and platforms.

Student Support

At Lumify Learn, they’re all about making sure you have the resources conquer your study goals and achieve your career aspirations. Studying online doesn’t mean you have to feel alone. Be led and supported by expert tutors who will share their extensive knowledge from working in the IT field, and gain access to a supportive online community of peers where you can discuss coursework, study tips and assessments.

Where Will It Lead Me?

Upon successful completion of this course, you will receive a Certificate IV in Information Technology (Systems Administration Support) (ICT40120) from Lumify Learn.

Graduates are prepared to take on a variety of roles in the ICT industry, from network support roles through to help desk support positions.

ICT Support Officer