How to Become A Case Manager

The demand for mental health professionals is on the rise. Accelerate your career in a rewarding field and build valuable skills with a Master of Mental Health from La Trobe University.

Take your knowledge and experience in the mental health field to the next level with the Master of Mental Health. Gain a deeper understanding of mental health through systematic analysis and reflection on the relationships between theory and clinical practice. La Trobe’s Master of Mental Health gives you strong evidence-based learning, supported by clinical skill development and lifelong skills.

Learn from experts, then become one with our 100 percent online course which has been developed in collaboration with Allied Health Professions Australia (AHPA).

Learn to help rural and Indigenous populations and choose a focus on leadership and project management skills. When you graduate, you’ll be able to make independent clinical judgments in mental health practice and develop clinical plans, as well as offer an exemplary level of care and leadership in a variety of careers in mental health. Be ready to make a different for vulnerable populations.

Gain in-depth knowledge and lifelong learning skills to build your contemporary mental health practice with a Master of Mental Health Nursing at La Trobe University.

Enjoy the convenience of 100 percent online study as you learn to create and carry out clinical plans from experts in the field. La Trobe’s Master of Mental Health Nursing is developed in collaboration with Allied Health Professions Australia (AHPA) so you’ll build valuable resilience, leadership, effective communication skills that you can use in real world cases.

Across 18 months of study you’ll learn how to make independent clinical judgements, assess clients and develop reasonable clinical plans. You’ll also learn to use critical skills in problem-solving, planning and evaluation, communicate effectively and sensitively with colleagues, people accessing mental health services and the public, plus learn to perform independently or as a team leader in mental health settings.

Please note – this course is available to Western Australian residents only.

If you are looking for a career that utilises your great communication and interpersonal skills as well as your desire to help others in the community, then this CHC52021 Diploma of Community Services qualification from Industry Skills Training could be a great career step. This qualification is also ideal for people already working in the community services sector who wish to expand their knowledge in the field and further their career.

The course will teach you essential skills required for holding positions involved in community services, case management and social housing that focus on management, coordination and delivery of person-centred services to individuals, groups and various communities.

By acquiring skills such as facilitating workplace debriefing and support processes, managing legal and ethical compliance, assessing and promoting social, emotional and physical well-being, providing advocacy and representation services and development and facilitation of all aspects of case management, you will be able to confidently perform in a range of community services positions across a broad spectrum of organisations.

This qualification will also enable you to work autonomously under broad directions from senior management, as well as to oversee the work of junior staff members.

This course if offered at our Malaga campus (full time Mon – Fri), and our Joondalup campus (3 evenings a week Tues-Thurs).

There is a minimum work placement component of 100 hours.

Note: This course is available through the Jobs & Skills WA Priority Industry Training and Lower Fees, Local Skills programs. A government funded discount is available for eligible students. Enquire now to find out if you qualify. This course is NOT available to people on 500 or 600 visas.

If you’re the type of person who is driven by a strong sense of compassion and want to turn your love for helping people in need into a rewarding and stable career, then this CHC33015 Certificate III in Individual Support (Ageing) qualification from Insight Training could be exactly what you’re looking for.

Australia has an ageing population and demand for qualified Aged Care professionals is on the rise, so this is a perfect time to enter this growing industry. This qualification will ensure that you have all the necessary skills and confidence to perform to your best in this important and in-demand sector. You will gain crucial skills such as how to communicate and work in health or community services, how to facilitate the empowerment of older people, how to deliver care services using a palliative approach and how to provide support to people living with dementia, and by the end of the course you will be fully equipped and qualified to take on a range of individual and community support roles in the Aged Care sector and beyond.

This course also entails a 120 hour practical work component at an approved service facility which will both serve to test your skills in a real-life work environment and give you practical experience within the industry. Insight Training will be able to assist students with finding appropriate placement if required.

You have a choice of studying this course in-classroom at one of our campuses (in Morley, Joondalup or Rockingham) or do blended study. Please note that both options still involve the practical work experience component.

This CHC33015 Certificate III in Individual Support (Ageing) is available in Perth and regional WA. It is government-funded through the Jobs and Skills WA program, which applies to eligible WA residents, and is also covered by the WA Government and Commonwealth’s “Free in ’23 – extended into ’24” program, where students who qualify can enrol in eligible courses at no cost. Enquire today to see if you qualify!

This course uses the following delivery methods, please take this into account when assessing course suitability:

• On Campus / Classroom – you will need to attend daytime classes at one of Insight Training’s campuses at Morley, Rockingham or Joondalup in order to complete this course. This study mode is government funded.

After achieving this qualification, students may undertake the CHC43015 Certificate IV in Ageing Support.

Please Note: This course is NOT available to people on a 500 or 600 visa.

If you’re currently employed in the community services sector and are looking for a way to further your career, then this CHC52021 Diploma of Community Services (Case Management) qualification from GROW Training Group could be the way to go.

Throughout this course, you will acquire the essential skills to effectively manage, coordinate, and/or deliver person-centered services to individuals, groups, and communities. There are a growing number of career opportunities based around advocacy in areas such as family welfare, community health, employment services, and disability services. Upon successful completion of the Diploma of Community Services, you will be well-prepared and fully qualified for a fulfilling career as a case manager.

This course also entails 200 hours of supervised work placement which will have to be completed prior to graduation.

Enrolment period is 24 months. We find our students complete the qualification in varied time frames. It really does depend on your life situation and availability. The program can be completed in a much shorter time – we would recommend aiming at completing 1 unit per month.

This program is delivered in our online learner system. You do not need to come to class, however, you will need to stay connected with your Educator and attend phone and/or web meetings to complete some of the practical components of your course. eLearning allows you the flexibility of completing your course at your own pace, at times to suit work and other life commitments. You can work on your course at anytime, anywhere supported by your industry experienced educator via telephone and email no matter where you are.

Please Note: Grow Training Group operates as a privately managed Registered Training Organisation (RTO), differing from government-run institutions such as a TAFE. Consequently, Grow does not offer government funding.

The Bachelor of Community Services, offered by Torrens University Australia, is designed to equip students with the theoretical knowledge and practical skills necessary for a rewarding career in the community and public sectors. This course covers a wide range of topics including counselling, social justice, advocacy, and welfare. Students will gain hands-on experience through fieldwork placements, ensuring they graduate with valuable industry contacts and real-world experience. The course is currently seeking accreditation by the industry peak body, which underscores its commitment to maintaining high standards and relevance in the field.

Throughout the course, students will engage in practical training while also receiving a solid grounding in communication, counselling, and policy theory. The curriculum includes a variety of elective subjects, allowing students to tailor their studies to their specific interests and career goals. The Bachelor of Community Services also emphasises the importance of respectful and effective communication, critical judgement in advocacy, and the implementation of community services competencies within ethical and professional standards. With a requirement of 400 hours of fieldwork placement, students will be well-prepared to enter the workforce upon graduation.

Enquire to learn more about how the Bachelor of Community Services can help you achieve your career aspirations in the community services sector.

The CHC50421 Diploma of Youth Work offered by Skills Generation is designed for individuals looking to advance their careers in youth services. This qualification will equip learners with the knowledge and competencies necessary to operate effectively within a supervisory or management role in the youth work sector. Participants will engage in a comprehensive curriculum that covers essential areas such as program development, case management, and the promotion of cultural safety, all aimed at addressing the diverse needs of young people aged 12 to 24.

Throughout the course, learners will develop critical skills in communication, problem-solving, and relationship building, which are vital for fostering positive outcomes in youth work. The program includes a minimum of 200 hours of mandatory work placement, providing practical experience in community services settings. With a focus on both theoretical knowledge and hands-on application, graduates will be well-prepared for various roles, including case manager, program manager, and youth team leader, in a sector that is experiencing strong growth and demand for skilled professionals.

Please note: A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace. Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your work role prior to commencing the course to see if your workplace can be used to demonstrate the required competencies and satisfy work placement hours. Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation.

Start Dates
Monthly intakes for students accessing a VET Student Loan. Enquire now for upcoming commencement dates.
Students paying upfront or via payment plans can start at any time.

The CHC52021 Diploma of Community Services offered by Skills Generation is designed for individuals seeking to advance their careers in the community services sector. This qualification equips learners with the essential skills and knowledge to manage and coordinate person-centred services for individuals, groups, and communities. Participants will develop expertise in areas such as case management, crisis response, and legal compliance, preparing them for supervisory roles within the industry. The course is particularly beneficial for those already working in community services who aspire to take on leadership positions.

Throughout the course, students will engage in a comprehensive curriculum that includes both core and elective units, allowing for a tailored learning experience. Key learning areas encompass the development and implementation of service programs, understanding sociological impacts on community work, and promoting cultural safety. With a strong emphasis on practical experience, learners are required to complete a minimum of 200 hours of work placement, ensuring they gain real-world insights and hands-on skills. This qualification not only opens doors to various career opportunities but also lays the groundwork for further education in community services and related fields. Enquire to learn more.

Please note: A minimum of 200 hours mandatory work experience is required for this qualification. Work experience must be undertaken within a community services workspace. Learners who are in full-time employment in community services may be able to meet the work experience requirements through their current role. Talk to our trainer to review your
work role prior to commencing the course to see if your workplace can be used to demonstrate the required competencies and satisfy work placement hours. Learners who are not currently employed in a relevant community services organisation will need to find their own work experience placement with an organisation approved by Skills Generation.

Start Dates
Monthly intakes for students accessing a VET Student Loan. Enquire now for upcoming commencement dates.
Students receiving government funding, paying upfront or via payment plans can start at any time.