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How to Become A Network Administrator

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What is a Network Administrator

A Network Administrator is the person who keeps an organisation’s computer networks running. They install, configure, and maintain the hardware and software that connects everyone in a business.

The role is hands-on and varied. Network Administrators troubleshoot problems, manage user accounts, and protect systems from security threats. They also help staff get the most out of new technology.

Daily tasks include monitoring network performance, running system updates, and planning future upgrades. You may also be involved in training staff on new tools and applications.

It is a career with real momentum. As businesses rely more heavily on digital infrastructure, skilled Network Administrators are in demand. With experience, you can move into specialisations like network security or cloud computing.

Start your study journey in It

The career outlook for Network Administrators in Australia is steady. According to Jobs and Skills Australia, around 5,000 people hold this role nationally (ABS, 2021 Census). Most work full-time, with 88% in full-time positions. The average working week is 42 hours. The median age is 42 years, and women make up 13% of the workforce.

Jobs are spread across New South Wales (32%) and Victoria (31%), with Queensland accounting for a further 16%. The role is most common in professional services, education, and ICT. Average pay is around AU$73,369 a year, with a range of AU$54,000 to AU$99,000 (PayScale, 2026).

Ongoing demand is driven by rising investment in cybersecurity and cloud migration. Network Administrators who add certifications in network security or cloud do well. They are well placed to grow into senior network engineer or systems architect roles.

Steps to Become a Network Administrator

Step 1: Complete a Qualification in Information Technology

Enrol in a formal IT qualification to build your foundation. The Diploma of Information Technology (ICT50220) takes 12–18 months at a TAFE or registered training organisation (RTO). It covers networking, security, and system administration. For greater depth, the Advanced Diploma of Information Technology (ICT60220) adds a further 12 months. Alternatively, a Bachelor of Information Technology takes 3 years full-time at university. This pathway opens more senior career options.

Step 2: Build Hands-On Experience in an Entry-Level IT Role

Apply for a help desk or IT support role while you study or after you graduate. These roles let you work with real networks and troubleshoot everyday faults. You will also learn how organisations manage their IT systems. Most employers want at least 1–2 years of hands-on experience before hiring a dedicated Network Administrator.

Step 3: Earn Industry Certifications

Add vendor certifications to your CV to show technical depth. CompTIA Network+ is a strong starting point and covers networking fundamentals. The Cisco Certified Network Associate (CCNA) is widely recognised for routing and switching. Microsoft AZ-104 Azure Administrator is valuable for cloud environments. Each certification takes around 3–6 months of self-study alongside work.

Step 4: Join a Professional Body

Join the Australian Computer Society (ACS) as an associate or professional member. Membership gives you access to industry events and professional development resources. You also connect with a network of IT peers across Australia. ACS offers a formal certification pathway too. Work toward Certified Professional (ACS CP) status as your career grows.

Step 5: Keep Learning as Technology Changes

Set aside time each year for professional development. Attend ACS events and complete short courses in cloud networking or cybersecurity. Follow guidance from the Australian Cyber Security Centre (ACSC) at cyber.gov.au. Network Administrators who stay current with new technology are best placed for senior and specialist roles.

What does a Network Administrator do?

A Network Administrator has a busy and varied day. They install and configure hardware and software, fix network faults, and keep user accounts secure. They also monitor network performance, run system updates, and document any changes or issues. When problems arise, they troubleshoot and fix them quickly to keep downtime low. They may also train staff on new systems and provide help desk support. No two days are exactly the same, which is great for people who enjoy variety and problem-solving.

Tasks

Network Administrators handle a wide range of technical and support tasks. They keep networks running, users connected, and data secure.

  • Network Support: Troubleshoots network faults and responds to urgent issues.
  • Installation and Configuration: Installs and sets up networks, servers, and workstations.
  • Network Programming: Writes code to support specific network and business needs.
  • Documentation: Records network configurations, faults, fixes, and planned changes.
  • User Management: Manages passwords, access controls, and security settings.
  • Performance Monitoring: Checks server, printer, and device performance regularly.
  • Help Desk Support: Helps users with technical problems and trains them on new tools.
  • Inventory Management: Tracks IT assets and handles disposal of outdated equipment.

Skills for Success

To work as a Network Administrator, you need a mix of technical and soft skills. Key technical skills include setting up network hardware, configuring software, and troubleshooting faults. You also need to keep systems secure using firewalls and access controls.

Good communication is just as important. You will often need to explain technical issues to people who are not in IT. Attention to detail helps when documenting network changes and keeping records accurate. A willingness to keep learning will set you apart as technology keeps changing.

Skills & Attributes

  • Network infrastructure and protocol knowledge
  • Network security and firewall management
  • Network monitoring and fault diagnosis
  • Server and workstation configuration
  • User account and permission management
  • Strong problem-solving ability
  • Clear written and verbal communication
  • Attention to detail and accurate record keeping
  • Ability to work alone and in a team
  • Cloud services and virtualisation knowledge
  • Commitment to ongoing learning
  • Project management for network upgrades

The average yearly salary for a Network Administrator in Australia is around AU$73,369 (PayScale, 2026). Pay ranges from around AU$54,000 at entry level to AU$99,000 for experienced professionals. Salaries vary by location, sector, and the certifications held.