This free sample resume for a change manager has an accompanying sample change manager cover letter and sample change manager job advertisement to help you put together a winning job application.
Prue Wittenton
12 Bream St
Gustville NSW 2643
P: (02) 9999 0000
M: 0400 999 999
E: [email protected]
Professional Profile
Innovative, outcome-oriented change management consultant specialising in change initiatives, systems and process improvement.
Core Skills and Abilities
Change management skills and knowledge
Strong ability to identify and develop change strategies, establish cultural change and monitor efficacy of changes, with training in organisational change management approaches.
Communication and leadership
Communicate effectively to deliver change strategies, build relationships, inspire stakeholder engagement, train staff and encourage cultural change at different operational levels. Strong ability to provide robust leadership during times of change and transition.
Staff development
Exceptional instructional delivery and facilitation skills; experience in crafting training programs and coaching high-potential managers for senior management roles.
Business development skills
Identify business cycles and development opportunities, produce business plans and provide direction on how best to implement them.
Education
Graduate Certificate in Project Management
Online
OUA
Completed: 2007
Certificate IV in Training and Assessment
Online
SEEK Learning
Completed: 2006
Bachelor of Business
Online
Swinburne University
Graduated: 2004
Employment History
January 2010 – Present:
Change Manager, Bernards Property Group
Sydney, NSW
Bernards is Australia’s largest diversified property group.
Responsibilities:
- Implement the rollout of a new forecasting tool for the Residential division
- Develop an effective change strategy and training needs analysis
- Guide staff through change processes
Achievements:
- Established changes to improve efficiency and minimise data input time
- Successfully established cultural change and retrained staff
- By freeing up time and resources, allowed Bernards to focus on relationship and business development
June 2007 – December 2009:
Change Manager, TFO
Sydney, NSW
TFO is the wealth management division of the NSW State Bank.
Responsibilities:
- Developed an effective change and communications strategy in the Customer Service and Sales departments
- Oversaw all business readiness activities, issues and risks
- Implemented a reporting program to track the benefits of the new system
- Designed several surveys to gauge staff feedback on the effectiveness of the change strategies
- Developed a workshop to train staff and communicate key lessons
Achievements:
- Implemented a new online reporting and transaction system for tfobank.com.au – a major TFO change initiative impacting staff, advisors and customers
- Managed this high impact change on time and with limited resources
March 2005 – June 2007:
Change and L&D Consultant, 2EH FM
Sydney, NSW
2EH is one of Sydney’s largest commercial broadcasters.
Responsibilities:
- Piloted a comprehensive new content management system on the station website and analysed the ‘As is’ and ‘To be’ processes
- Developed a change strategy and conducted training needs analysis
- Created a learning strategy for the content management software rollout
- Completed role impact analysis in the IT area
Achievements:
- Delivered a smooth implementation of the software to the pilot team
- Developed a training and communication workshop for staff
Skills
- Microsoft Word – Advanced
- Excel – Intermediate
- PowerPoint – Intermediate
- Outlook – Intermediate
Professional Development
- ITIL Service Management training (2010)
- Certificate in Executive Coaching – Psychological Coaching and Consulting Association (2008)
- Information Mapping: Developing Procedures, Policies & Documentation – Change Management Institute (2007)
References
Available upon request.
